Contact

Contact Viking Outdoors

Viking Outdoors LLC
Franklin, Texas, United States

Viking Outdoors LLC operates vikingoutdoorco.com and this linked Shopify store. Products purchased directly from us are sold by Viking Outdoors LLC; Shopify provides the store and checkout technology.

Orders, product questions and returns: sales@vikingoutdoorco.com
General and privacy inquiries: info@vikingoutdoorco.com
Phone: 903-253-1832

For help with an existing purchase, include your order number and a description of the issue. Do not send payment-card numbers or passwords.

Delivery estimates

Orders ship from our Texas location. Valhalla tents and sleep & camp gear: estimated standard delivery 10–20 days from order to delivery. Apparel: estimated standard delivery 3–5 days from order to delivery. Both estimates include processing and carrier transit. Heavy and oversized items use economical ground or freight service; multiple packages and mixed orders may arrive separately.

Faster delivery can be arranged for an additional fee, subject to product availability and carrier service. For a specific deadline, email us before ordering with your products, delivery ZIP code and required arrival date so we can confirm options and pricing.

Shipping and returns

Read our Shipping Policy for delivery areas and shipping charges, and our Return & Refund Policy for eligibility, return costs and refund timing.

Contact us before sending a return. We provide the correct return address and transportation instructions when a return is authorized. Do not send products to an address on a shipping label unless we confirm it for your return.